FAQ
Q: How do I book Sabers Design for a Portrait Session or Wedding?
A: Wonderful, you’d like to schedule a session! You can find our contact information on our contact page. Let us know what session or event your interested in and when your looking to book.
Q: How many images do I get with my session?
A: All sessions comes with different set amount of digitally edited images, see our investment page to see more info. NOTE: You may purchase more digital images than you session amount for $20 per extra image.
Q: Do we get the copyright to our photos?
A: Copyright of images remain solely to Sabers Design. After your session you will be provided the digitally edited images for personal use only, and you may not sell prints or authorize the images for commercial use without the written consent of Sabers Design.
Prints for publication (such as editorial, public relations, or advertising use) require prior written permission from Sabers Design. A credit line which reads “Sabers Design” in type no smaller than that of the related text must appear adjacent to or within all permitted published photographs.
Q: How do I recieve the images from my session or event?
A: After the images from your session are edited, we will provide you a link and password to a personalized online ordering gallery. Within your online gallery you will be able to view your edited images, and order high quality lab images which will be shipped directly to your door. Also, all sessions come with a set amount of Digital Images, which will be able to be downloaded from your gallery with a set PIN.
Q: Do I have to print my images through you or can I print elsewhere?
A: Printing of your digital images is ultimately your decision as we do provide you the edited digital images but Sabers Design does offer professional lab prints through our pro-labs.
If you choose to print your images through someone else, here are some things you should know. Many people’s first chose is to go to consumer labs (Target, Wal-Mart, Cosco, etc.), this is due to many factors including: location, speed, and price. What people don’t know is that going through these consumer labs you risk the chance that your images will: lack the accuracy of the original color, be overexposed, be out of focus and other reasons. We take the time to color calibrate our HD monitors to ensure your images look the best. So to ensure that your images look the way they were edited to look, we HIGHLY recommend either printing your images through us or going to a Pro-Lab over a consumer.
Q: What is the turnaround time for my images?
A: Portrait Sessions: Proofs (24-48hrs); Edited Images (1-2 Weeks)
Weddings: Edited Images (6-8 Weeks)
POST PRODUCTION
Q: What rights do i have with my digital images?
A: You have the right to reprint images whenever you want. However you may not sell your images for profit or publish your images without the written consent of Sabers Design.
Q: Do you deliver all the digital images?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. We do not expect you to have to look through every image to find the perfect ones, so we spend the time on our end to only deliver you the images we approve of.
Q: Do I get all the digital images even if I pick "X" amount?
A: No, we are true believers in providing a finished product, therefore; we only will provide you the professionally edited images included in your session. Although sessions only come with a certain amount of edited images, you can certainly purchase more digital’s from your session at $20 per image.
Q: Do you backup our images? How can we ensure that our images won’t be lost?
A: After we finish a session or event we immediately copy your RAW digital files to one of our computers, which is set to automatically sync those files to a cloud based server as backup. You can ensure your files won’t be lost, as we leave the original files on the SD cards until we ensure the files are safely edited.
Q: Do you keep all of the images from my session? Even the ones I don't choose?
A: Do to the large sizes of the RAW files, we keep your RAW session files for up to one year. Afterwards, we will archive ONLY the edited images you chose from your session or event. If you would like to purchase more digital images please do so prior to one year from your session.
Q: What if I loose my digital images?
A: There is a $50 replacement charge for downloads after your session has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.